Frequently asked questions

Shipping costs vary based on the order size and destination. The final shipping price will be calculated at checkout or included in your quote.

Yes! If you prefer to use your own logistics provider, let us know, and we will assist in coordinating the pickup.

We specialize in solar panels, inverters, mounting systems, and accessories from top-tier manufacturers. Our catalog is constantly updated with the latest innovations in solar energy.

Yes, all products come with a manufacturer’s warranty. Warranty terms vary depending on the brand and product category.

Yes, we offer bulk purchasing options and discounts for larger orders. Contact us for wholesale pricing and availability.

We provide technical guidance on our products and their installation. For in-depth technical support, we recommend consulting directly with the manufacturer.

If you receive a damaged or defective item, contact us immediately with photos and details of the issue. We will assist in resolving the matter as quickly as possible.

Returns are only accepted for faulty or incorrect products. Since we operate as a B2B supplier, we do not offer returns for buyer’s remorse.

To start a warranty claim, contact us with your order details and a description of the issue. We will guide you through the manufacturer’s warranty process.

Yes, you must have a registered business account to access pricing and place orders.

You must be a registered business in the solar industry (such as an installer, wholesaler, or distributor). A valid VAT number is required for international orders.

Yes, we offer tailored pricing and priority service for returning customers and bulk buyers. Contact us for more details.